The new Peak Performance For The Technical Professional audio learning program is designed to provide training for technicians on the subjects of customer service, sales, and communication skills. It is based on workshops the company has conducted over the years. The company states that the package contains six audiocassettes that allow a technician to listen to the program while driving to service calls. There is an unabridged printed transcript of the audio, which allows a technician to use it for study and review.
Technical Training Associates, HC 70, Box 3172, Sahuarita, AZ 85629; 520-625-6847; www.technicaltrainingassoc.com.