In this fourth installment of the Btu Buddy series, the dispatcher calls Bob and asks him to catch a service call on his way home late in the afternoon. The homeowner is complaining of an overly hot house and says her air conditioning unit is running all the time.
Bob arrives at the home about 5:00 p.m. to discover that the temperature inside the house is 80 degree F while the outside temperature is 99 degrees F. This is the first really hot day in a region known for heat. Bob asks the owner what she knows about the way the system is performing. She tells Bob that the unit has run all day and doesn’t seem to be getting anywhere.