In this installment of the Btu Buddy series, Bob receives a service call from the dispatcher. A small business with a 5-ton single-phase heat pump has called and there is no cooling. It is 90 degrees F outside and the employees are really getting hot.
Bob arrives at the jobsite and goes in to talk to the manager. The manager tells Bob that the system was working yesterday afternoon. But when she turned the unit on this morning, it never did cool down.