FieldCentrix Offers 'End - to - End' Wirelss

February 16, 2001
/ Print / Reprints /
ShareMore
/ Text Size+
ATLANTA, GA — FieldCentrix, Inc., a field service software provider, announced a new “end-to-end” wireless solution for field service technicians. Judy Johnson, senior vice president of marketing, enthusiastically greeted attendees to the FieldCentrix press conference here at the AHR Expo with the news of the $195-per-month wireless application program for technicians.

Asserting that “field technicians have been out there naked and alone without information,” Johnson reported that FieldCentrix has joined with Maxwell Systems to form a single-source solution to wireless communication. FieldCentrix is combining its software for dispatching and mobile units with Maxwell’s service management software for the back office.

“Benefits of our combined solution include enhanced customer service, improved profits, and a dramatic competitive edge,” Johnson added.

John Klopp, president of Pacific Mechanical Service, was the first hvacr service contractor to implement the new wireless system. He said the initial investment in the system was too much to absorb, but when FieldCentrix offered the monthly payment plan, he was more than happy to sign on.

“Some of our technicians are making as much as $32 an hour, so the investment of $195 each per month is insignificant,” he added. “I was ready to sign the contract without a sales call because I already knew a lot about FieldCentrix.”

Doug McAllister, vice president of RSD Total Control, one of the largest distributors of hvacr parts in the Western United States, stated the reasons why his company signed an agreement to resell the FieldCentrix software.

“We wanted to get into the wireless business so we could connect with our contractor customers,” he said. “Years ago we saw the need for field service automation systems, but no one offered a product that would help technicians in the field.

“Once we heard from other FieldCentrix customers about how much they improved their bottom line and customer satisfaction, we were sold.”

For more information, contact FieldCentrix at 888-552-0101, or visit www.fieldcentrix.com (website).

Publication date: 02/19/2001

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 World Energy Engineering Congress

Scenes from the 2014 World Energy Engineering Congress in Washington, D.C.

Podcasts

NEWSMakers: Jim Johnson

Jim Johnson,an experienced trade school and community college instructor, discusses the HVAC industry and his column in The NEWS, ‘The Service Ticket.’ Listen now for a hint to the Not Enough Heat question from the Dec. 15 issue. Posted Jan. 30.

More Podcasts

ACHRNEWS

NEWS 01-26-15 cover

2015 January 26

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Regional Standards

With regional standards for a/c equipment going into effect in 2015, how do you think it will impact the industry?
View Results Poll Archive

HVACR INDUSTRY STORE

2015.jpg
2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con