Bob and Tim were on a service call at a new customer’s house. The complaint was that the humidity in the house seemed to be high because mold was growing — shoes in closets and wooden object were the worst. The summer weather was very hot, and there was also high humidity. They were talking to the homeowner and asking questions. The homeowner bought the house last year from an individual, not going through an agency. The house had a 4-ton air conditioner. The homeowner said, “The previous owner bragged about the air conditioning system in this house because it had a big enough capacity to handle any kind of weather, and if the power were off for a long period of time, the unit would bring the house temperature down quickly.”
Bob and Tim looked the house over and found newly installed storm windows, a new roof on the house, and awnings on several windows on the west side of the house. The new roof had a ridge vent to cool the attic, which looked new.