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Mechanicsburg, Pennsylvania-based manufacturer’s rep firm, H&H Sales Associates Inc., recently held a “Customer Appreciation Day” product show and open house attended by hundreds of mechanical system installers and designers and consulting-specifying engineers.
“We hold these events only every two or three years, so when we do, we make sure to cover all the bases, from invitations, to food and working product displays, and ensuring that our manufacturer partners are well represented,” said H&H VP Greg Hlatky. “In response to their commitment to be here, we work hard to avail as many H&H customers as possible — system design professionals and facility engineers who travel here from as far away as Baltimore, State College, Pennsylvania, New Jersey, and New York.
“We’re in a people-to-people business,” continued Hlatky. “Fortunately, it was a great day to bring people together.”
“The weather was perfect; we drew about 175 customers,” added Ritchie Hall, H&H outside sales. “It’s especially rewarding when we can provide a forum for customers and manufacturers to learn from each other. New products and technology, and kicking the tires, are important, but so is the opportunity to meet and interact in person.”
Kenneth Kauffman, PE, LEED AP and VP with Lancaster, Pennsylvania-based Moore Engineering Co., said that as a long-time customer of H&H, he’s especially come to appreciate the firm’s professionalism, quick responsiveness, and core values. “They’re a great company to work with and a valuable partner in the work we do for our customers.”
Seminars a Hit
While the product showcase got underway, the seminar schedule began at 9 a.m. with an HVAC acoustics and sound presentation by Joe Ellison, Modine’s engineered products sales manager. Other presentations included fan efficiency (Greenheck), natatorium design (Seresco) chilled beams, critical environmental control (Price Industries), and fabric duct design (DuctSox).
Modine’s Ellison, Richard Boothman, North American sales director, and John Rector, regional sales manager, introduced show attendees to the newest Airedale heating and cooling systems. Nearby was a trailer display with Modine’s Atherion commercial packaged ventilation system.
“Our Atherion line, from 7 to 30 tons and with an airflow range of 1,111 to 6,000 cfm, offers high-efficiency gas heating and MERV16 air filtration,” explained Ellison to booth visitor Alyssa Wingenfield, commercial systems designer for Harrisburg, Pennsylvania-based McClure Company. “The energy recovery module allows 100 percent dedicated outside air.”
“Airedale systems are ideally suited to the school market,” added Ellison. “The latest advance has been the addition of our counter-flow coil for the Airedale ClassMate® DX cooling and heat pump line, and the Airedale SchoolMate water and ground source heat pump line. The microchannel CF coil adds substantially to operational efficiency.”
Marty Johnson, Greenheck application engineer, and a team of representatives brought with them a 53-foot long “AirTour Learning Center” exhibition and training trailer. Throughout the day, Johnson and others were presenting capabilities while answering questions about their robust fan, ventilation, and air movement control product line.
Jeff Prickel, AQC Industries, couldn’t be missed. Between a towering display of bright blue, high-density polyethylene Blue Duct, he presented show-goers with the many benefits of the 6- to 48-inch underground duct system.
“The Greenheck exhibit was very impressive,” said George Westfall, director of technical support for Harrisburg, Pennsylvania-based G. R. Sponaugle & Sons Inc. I was introduced to new products there.” Westfall arrived with Tiffany Madara, project sales with Sponaugle, who also appreciated the DuctSox exhibit and the ability to speak with their company representatives.
Another company with an impressive display was Marley Cooling Technologies. The company’s display showcased the latest light commercial cooling tower systems, attracting a steady stream of attendees.
“It was a great event and a day very well spent,” said Wingenfield. “I was introduced to several new products, one of which — a Hubbell instantaneous water heater — I may incorporate into a school job I’ve been working on.”
Other companies on the H&H line card that sent products and people included Seresco pool dehumidifiers, Whalen Co., Hays Fluid Controls, Florida Heat Pump, Patterson Kelly Boilers, Neptronic humidifiers, Hubbell hot water heaters, and Cerus starters and variable frequency drives.
“At events like this, it’s all about the relationships,” concluded Hall. “Learning from each other has so many advantages. It’s a win-win all the way around.”
Publication date: 7/7/2014