HVAC Breaking News / Ventilation

March 3, 2014: Broan-NuTone Wins International Service Excellence Award

Company Receives Award for Second Straight Year

HARTFORD, Wis. — Broan-NuTone®, a leading manufacturer of residential ventilation products, has been awarded the 2013 International Service Excellence Award in the Medium Business category from the Customer Service Institute of America for the second consecutive year. The award is given to the company that best displays dedication to both its customers and team members, while constantly seeking ways to improve and remain the best brand in the industry.

“At Broan-NuTone, people are the primary focus,” said Dick Palmersheim, group vice president, marketing, Broan-NuTone LLC. “We are committed to meeting and exceeding the service expectations of our customers. We do this by striving to supply the most technologically advanced and highest quality ventilation products and services on the market.”

Procedures that contributed to the award include:

• Product Review Process — Allows customers to share thoughts online about products and rate overall performance on a scale of one to five stars.

• Codekey™, Make-Up Air, and Attic Ventilation Selector Tools — Helps contractors and end-users select the proper ventilation solutions for their needs.

• “Ask Us” Program — Allows customers to ask questions about specific products directly on the Broan-NuTone website.

“Our philosophy of superior customer service is embodied in everything we do,” added Palmersheim. “We strive for continuous improvement in performance, innovation, quality, cost, and service for both our external and internal customers. We are truly honored to receive the 2013 International Service Excellence Award in recognition of these efforts.”

For more information, visit visit www.broan.com or www.nutone.com.

Publication date: 3/3/2014

Want more HVAC industry news and information? Join The NEWS on Facebook, Twitter, and LinkedIn today!

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 ACI Home Performance Conference

The 2014 ACI National Home Performance Conference & Trade Show was held in Detroit.

Podcasts

NEWSMakers: Doug Dougherty

Doug Dougherty, president and CEO of the Geothermal Exchange Organization (GEO) joins the program to discuss the latest happenings with GEO, including the drive to get included in state and federal definitions of renewable energy, plus the future of geothermal.  Posted on July 25.

More Podcasts

ACHRNEWS

NEWS 07-21-14 cover

2014 July 21

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

R-22 PHASEOUT POLL

Some in the industry are calling for the EPA to halt production of R-22 as of 2015. What do you think?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con