Dot Comment

Uponorpro.com Now Features LiveChat Online Technical Support

Goal with LiveChat Is to Offer Technical and Design Services Support in as Many Ways as Possible

December 23, 2013
APPLE VALLEY, Minn. — Uponor North America has launched LiveChat™ on Uponorpro.com where professionals in the PEX plumbing, fire sprinkler, and radiant heating and cooling industries can access Uponor Technical and Design Services representatives online for support.

“Our goal with LiveChat is to offer access to Uponor Technical and Design Services in as many ways as possible, so professionals can get their questions answered quickly and efficiently,” said Don Costello, web product manager at Uponor. “With more and more people accessing the web with mobile devices, LiveChat is an ideal solution for professionals on the jobsite or on the go.”

Users can access LiveChat by going onto Uponorpro.com and clicking the small blue “Chat Now” box in the lower right-hand side of the screen. Representatives from Uponor Technical and Design Services are available on LiveChat Monday through Friday from 7 a.m. to 5 p.m. Central Standard Time (CST).

“We’re seeing contractors as the majority of users on LiveChat, followed by engineers, sales reps, and architects,” said Matt Graber, technical support representative at Uponor. “People are finding LiveChat a convenient way to get questions answered quickly, so they can keep moving on their projects.”

In addition to LiveChat, professionals can also access Uponor Technical and Design Services via phone by calling toll free 888-594-7726 or email at technical.services@uponor.com.

For more information, visit www.uponorpro.com or www.uponor-usa.com.

Publication date: 12/23/2013

Want more HVAC industry news and information? Join The NEWS on Facebook, Twitter, and LinkedIn today!

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.

Podcasts

NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

More Podcasts

THE MAGAZINE

ACHRNEWS

NEWS 04-14-14 cover

2014 April 14

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

SERVICE CALLS POLL

Which statement on service calls best applies to your business?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con