HVAC Breaking News / Services, Apps & Software

Aug. 15, 2013: ClickWorkforce Provides Cloud-Based Mobile Workforce Management

Software Taps into Social and Mobile Cloud Technologies

BURLINGTON, Mass. — ClickSoftware Technologies Ltd. announced that it has launched ClickWorkforce, a mobile workforce management application suite, on AppExchange, enabling service businesses to connect with customers, partners, and employees in the cloud. According to the company, ClickWorkforce provides an enterprise-grade cloud solution to automate and optimize the performance of service organizations through appointment booking, scheduling, and mobility offerings, to enhance both the customer experience and bottom line savings.

Built on the Salesforce platform, a leading cloud platform for social and mobile business apps, ClickWorkforce is currently available on the AppExchange at www.appexchange.com.

ClickWorkforce is designed to create a real-time service business. Key features include:

• Easy creation and management of work orders, tasks, and assets.

• Optimized task scheduling and appointment booking using ClickSoftware’s optimization engine.

• Street level routing and map view for accurate scheduling.

• Self-service appointment booking portal and notifications for end-users.

• Advanced mobile platform to support any mobile app needs of the service organization for any role.

• Device-agnostic mobile solution for real-time updates from the field, including support for offline work mode.

• Real-time Salesforce Chatter feeds in work order management, scheduling, and mobile components.

• Service operations reports for enhanced visibility and control.

For more information, visit www.clicksoftware.com.

Publication date: 8/12/2013

Want more HVAC industry news and information? Join The NEWS on Facebook, Twitter, and LinkedIn today!

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 World Energy Engineering Congress

Scenes from the 2014 World Energy Engineering Congress in Washington, D.C.

Podcasts

NEWSMakers: Jim Johnson

Jim Johnson,an experienced trade school and community college instructor, discusses the HVAC industry and his column in The NEWS, ‘The Service Ticket.’ Listen now for a hint to the Not Enough Heat question from the Dec. 15 issue. Posted Jan. 30.

More Podcasts

ACHRNEWS

NEWS 01-26-15 cover

2015 January 26

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Regional Standards

With regional standards for a/c equipment going into effect in 2015, how do you think it will impact the industry?
View Results Poll Archive

HVACR INDUSTRY STORE

2015.jpg
2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con