Many believe home performance contracting (HPC) is on deck as the next big thing for HVACR contractors. And, while customers may not yet be aware of the term, once they understand that the practice may grant better comfort and safety, in addition to cost savings, many are quick to embrace the idea.
Jerry Unruh, owner, ABC Cooling and Heating, Fresno, Calif., noted that customers are virtually clueless when it comes to the term HPC. “We don’t even mention it. Instead, we talk about looking at the house to see if there’s any need for comfort, safety, or energy upgrades,” he said. “We explain that we can do an assessment that includes testing the envelope, walls, and ceiling for leakage, and then offer suggestions for affordable improvements.”