Ask The Experts: April 8, 2013

Jodi Peter
Jodi Peter
Question: I’ve just hired a new technician. He’s been through a local trade school, but he doesn’t have much field experience. Where do I start him?

Answer: So, you have a new guy on the payroll. Many contractors introduce him to the team as the new maintenance tech. You send him out on maintenance calls, in the beginning, to get his feet wet. After all, what better way for a tech to learn than sending him out on service partner plan calls, right?

Not necessarily.

Be sure that the best opportunities go to your best guy. Don’t make the mistake of allowing a new, green dude to learn on the best opportunity.

If you are an HVAC contractor, maintenance technicians are for servicing new equipment that you installed three years ago, not the 15-year-old system that might need replacement. Send your best techs to the older equipment and your organization will reap the benefits of higher sales and profitability.

Jodi Peter guides Nexstar members to their vision of success through setting and exceeding goals. Prior to Nexstar, Jodi successfully led a large plumbing, heating, and air conditioning business. To learn more about Jodi and the Nexstar coaches, visit and click on member services to find the coach link.

Publication date: 4/8/2013

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.



Image Galleries

2015 HARDI Fly-In

Highlights from HARDI's Congressional Fly-In in Washington, D.C.


NEWSMakers: Clint Schreck

Clint Schreck, general manager, Columbus Worthington Air, Columbus, Ohio, discusses winning Angie’s List Super Service Award, how to handle online reviews, and much more.

More Podcasts


NEWS 05-25-15 cover

2015 May 25

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Legislation and Regulation

What legislative/regulatory issue is most important to you as a HVAC business owner?
View Results Poll Archive


2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con