Intended for HVAC company owners, “Mr. HVAC’s Operations Manual” is everything that a HVAC company owner needs to operate and manage their business, said the company. It includes detailed training materials, federal compliance guides, policies, procedures, forms, templates, and pricing information specific to a residential and light commercial HVAC company. The manual is 2,650 pages, and includes 159 forms and templates. The entire manual is customizable, and includes free training videos. The manual is separated into 12 parts for each of the managers. There is a binder for human resource management, marketing and sales, legal affairs, etc. According to the company, becoming a member of an HVAC franchise is expensive upfront and can eat into annual sales through sales commissions, while with the manual there’s a one-time investment.