HVAC Breaking News / News

July 31, 2012: ‘Today’ Show Investigation Encourages Homeowners to Use NATE’s Contractor Locator

ARLINGTON, Va. — Consumer awareness of North American Technician Excellence (NATE) continues to grow, and a recent “Today” show segment contributed to the increasing numbers of homeowners who understand the importance of working with NATE-certified technicians, said the organization.

The feature, which aired on Tuesday, July 10, focused on the competency and honesty of air conditioning technicians. Using a hidden camera to monitor the servicing of an air conditioning unit at a New Jersey residence, Jeff Rossen of NBC’s “Rossen Reports” assessed several area contracting companies. Although the air conditioning system was fully functional with the exception of a simple broken wire, all six companies that inspected the unit attempted to charge the homeowner for unnecessary repairs.

While the findings of the hidden camera test are disturbing for the HVACR industry, the TV segment and corresponding website article encouraged homeowners to hire one of the country’s numerous trustworthy air conditioning companies. One of the key suggestions for finding a trained and competent professional was to utilize the contractor locator on NATE’s consumer website (www.hvacradvice.com).

“Although the subject matter of this segment is alarming, this issue is the background for why NATE exists — to verify the competency and conduct of NATE-certified technicians and consequently the air conditioning contractors who employ them,” said Don Frendberg, chairman of the NATE board of trustees. “As we continue our consumer awareness efforts, which are designed to help elevate the industry, we hope to educate as many homeowners as we can about the importance of working with qualified contractors who employ NATE-certified technicians.”

For more information about NATE, visit www.natex.org.

Publication date: 7/30/2012

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

Mini Split Installation

Twin Cities contractor Aabott Ferraro helped retrofit an older St. Paul home.

Podcasts

NEWSMakers: Jeff Nusz

Jeff Nusz, president, Reitmeier HVAC Services, Tualatin, Oregon, joins the program to discuss how he modernized his website and gained new clients and more money because of it. We’ll go through the process of the change and much more.  Posted on Aug. 1.

More Podcasts

ACHRNEWS

NEWS 07-28-14 cover

2014 July 28

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

R-22 PHASEOUT POLL

Some in the industry are calling for the EPA to halt production of R-22 as of 2015. What do you think?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con