When The NEWS accepts nominations for its annual Best Contractor to Work For contest, the applicants are asked to include answers to 23 “yes” or “no” questions that have been developed over the years as a way to measure what makes a contractor the best. The questions relate to specific ways to hire and retain technicians, to train, to avoid technician burnout, and to guarantee work during slow times — while offering a strong benefit program. Affirmative answers go a long way in deciding the eventual winners from each region.
When the application for Casteel Heating and Cooling Inc. came in, 22 of those 23 “yes” or “no” questions were answered with “yeses”; this goes a long way in explaining why the Marietta, Ga., residential contractor is the Best Contractor to Work For in the South.