Telogis Inc.: SaaS Work Order Management Platform
October 24, 2011
A Software-as-a-Service (SaaS) work order management platform, the Progression platform is available in three distinct offerings: Progression, Progression Pro, and Progression Enterprise. The platform offers real-time job creation, tracking (including estimated time of arrival and completion), routing (including preplanned routes and dynamic changes throughout the day), dispatching, customer service notifications, route compliance reporting, job completion reporting, real-time traffic conditions, and a rich interface to existing ERP systems. The system works with existing ERP and CRM systems, as well as order management, outage management, and preventive maintenance packages to fully optimize mobile resource planning. It also seamlessly integrates with the company’s Route multivehicle route optimization system, Fleet GPS fleet management system, and Mobile handheld application to an end-to-end enterprise platform that provides strategic and dynamic routing, real-time work order management, telematics, and mobile integration on a single platform. The detailed work order management feature highlights equipment, skills, certifications needed, and delivery instructions and provides the ability to schedule work in compliance with these constraints. The closed-loop customer notifications alert customers to estimated time of arrival, start times, and job completion.