Newsline

Time Tracking App Launched

FORT MYERS, Fla. - dESCO LLC has released a mobile app for the iPhone/iPad, Android, and Windows Phone 7 devices. The app ESC Mobile outfits service technicians with real-time dispatch information and time tracking in the field.

“The apps increase the efficiency and accuracy of technicians in the field by offering them all the information they need for the task at hand,” said Dean Schreiner, dESCO president. “The apps help service companies convey a new level of professionalism. It takes advantage of today’s technology by allowing the technicians to process payments in the field and immediately e-mail receipts, while offering the ability to quote further recommendations on the jobsite. The apps reduce the dependency of obtaining information from the dispatcher by phone or radio.”

This low-cost mobile app provides real-time dispatching and status updates, full dispatch details, GPS tracking, mapping, driving directions, time tracking, invoicing, quoting, signature capture, payment processing, the ability to attach pictures from the phone’s camera, and other features.

The applications make full use of the devices’ touch screens, and other built-in features like GPS and cameras. The link to the office is in real time, making changes made from the office or from the field instantly visible to the other. “All the things they used to have to call the office for, they now have at their fingertips,” said Eric Rausin, dESCO vp of operations.

The application includes a connection to a demo database, which allows anyone to download the app and see exactly how it will work in the field without any setup or commitment. The demo database works for people whether or not they are running ESC in the office. ESC Mobile is available for download from the iTunes app store, from the Android Marketplace, or from the Windows Phone 7 Marketplace.

Publication date: 03/07/2011

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2015 HARDI Fly-In

Highlights from HARDI's Congressional Fly-In in Washington, D.C. Post date: May 28, 2015.

Podcasts

NEWSMakers: Clint Schreck

Clint Schreck, general manager, Columbus Worthington Air, Columbus, Ohio, discusses winning Angie’s List Super Service Award, how to handle online reviews, and much more.

More Podcasts

ACHRNEWS

NEWS 06-01-15 cover

2015 June 1

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

HYDROCARBON REFRIGERANTS

The EPA has approved several hydrocarbon (HC) refrigerants for HVACR applications. Do you support the use of HCs?
View Results Poll Archive

HVACR INDUSTRY STORE

2015.jpg
2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con