What's New

Home-Tech: Service Work Order System

The work order program generates e-mails summarizing key work order information and sends it to a tech’s BlackBerry. A message can wait for the techs with details on their next job, including a customer’s name and contact information, issue, whether the customer has a service agreement or needs to be billed, and the service history of the appliance or air conditioning unit that needs to be worked on. The techs also receive directions via Google Maps® with GPS tracking. As each job is completed, technicians simply e-mail a summary of the work performed back to the dispatch team to enter in the system. According to the company, the system cuts down on calls into the office and waiting time and note taking by the techs, and allows dispatchers to concentrate more on making routes more efficient.

Home-Tech, 6400 Techster Blvd., Fort Myers, FL 33966; 239-433-3344; www.home-tech.com

eProduct 184

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.



Image Galleries

2015 ACCA Conference

Images from the 2015 ACCA Conference in Grapevine, Texas. Posted on April 8, 2015.


NEWSMakers: Mark Crockett
Mark Crockett vice president, Crockett Facilities Services, explains the importance of technician training, the value of being a top minority-owned company in the U.S., current projects the company is managing, and much more. Posted on April 24.
More Podcasts


NEWS 05-04-15 cover

2015 May 4

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Legislation and Regulation

What legislative/regulatory issue is most important to you as a HVAC business owner?
View Results Poll Archive


2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con