Rheem's New Online Training

Rheem Heating & Cooling recently introduced its Total Access Training, available at

This new, online multimedia training component includes several pre-existing courses for contractors and technicians that address seasonal climate issues and environmentally friendly solutions. Available around the clock, Total Access Training is designed to help Rheem and Ruud contractors “further expand their knowledge while growing their business,” explained Raymond Granderson, training manager.

The new training courses are part of The Training Network, which was updated earlier this year.

“We are committed to providing the tools and competitive edge that today’s contractors and technicians need to excel in their local markets,” said Granderson. “Our training programs provide that competitive edge.”

According to Granderson, courses focus on various technical and mechanical subjects that are especially prominent in today’s HVAC industry including thermostatic expansion valves, improving compressor reliability, R-410A, and a course on the manufacturer’s Comfort Control System™.

In addition, Total Access Training is designed to allow contractors to develop and monitor their own personalized curricula “that will help them achieve their training goals,” he said.

To help contractors continuously troubleshoot a multitude of problems, Granderson said additional courses would be added to the Website in the future. Planned courses include electrical fundamentals, furnace venting, refrigeration cycle, plus business and financial management.

For more information, visit

Publication date: 10/13/2008

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