East / Regional Reports

Techs to Contractor: Time for Your Haircut

Technician Corey Lesko got to shave his boss’s head after he won a company-wide bet, that no one employee could maintain a passing score in all of the key performance indicators for a solid month.

CHESAPEAKE, Va. - Buddy Smith, president of Russell’s Heating and Cooling, had to make good on a bet he had made earlier this year with his service technicians. The bet was that no one could maintain a passing score in all five of their key performance indicators for a solid month - no exceptions!

“It seemed like a pretty safe bet, I thought my hair would be safe,” said Smith. “Most technicians are very good at two or three of the measurements, and it is very difficult to excel in all areas.” But Corey Lesko, a service technician with Russell’s, stepped up to the challenge. He maintained a 100-percent-plus rating in all categories.

So, after a company meeting on Sept. 25, Lesko celebrated his victory in front of his coworkers by shaving Smith’s head.

Lesko, who has been with the company two years, said, “I can’t believe you are letting me do this,” as he started shaving with a pair of clippers. He finished by lathering up Smith’s head and shaving it with a razor.

For more information on the company, visit www.russellshvac.com.

Publication date: 11/26/2007

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2015 HARDI Fly-In

Highlights from HARDI's Congressional Fly-In in Washington, D.C.

Podcasts

NEWSMakers: Clint Schreck

Clint Schreck, general manager, Columbus Worthington Air, Columbus, Ohio, discusses winning Angie’s List Super Service Award, how to handle online reviews, and much more.

More Podcasts

ACHRNEWS

NEWS 05-25-15 cover

2015 May 25

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Legislation and Regulation

What legislative/regulatory issue is most important to you as a HVAC business owner?
View Results Poll Archive

HVACR INDUSTRY STORE

2015.jpg
2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con