Trane Wins Three Times
September 10, 2007
HOUSTON - David Weekley Homes announced the winners of its third annual Partners of Choice Award. The award is given to suppliers based on their quality and service as rated by David Weekley Homes team members quarterly. Each company’s numeric scores are averaged, and then an alpha rating is assigned relative to its ranking with all other of Weekley’s national trading partners. Alpha ratings range from A to F in 20 percent increments. The Partners of Choice Awards are presented to suppliers who maintained either an “A, A” rating for both quality and service for the previous 12 months or an “A” rating in quality or service.
Among the “A, A” Partners of Choice Award winners were: DuPont; Eaton Corp.; Honeywell; and Trane.
Special recognition was given to Trane for being named to the list three years running. Pictured above, from left, are Don Wood, Trane manager, national builder accounts, and Paul Trotter, vice president of customer development, Trane, accept Trane’s third consecutive Partners of Choice Award from David Weekley of David Weekley Homes.
“Receiving the ‘A, A’ Partners of Choice Award is the highest compliment we can pay our trading partners. It’s very hard for a company to achieve an A rating in quality and service for the entire year. In some instances, we have partners who have done it for three consecutive years,” said Bill Justus, vice president of Supply Chain Services for David Weekley Homes.
“This is extraordinary, especially when you consider the breadth of the survey and the changing environment. For Trane and its supply chain partners to achieve an A rating in both quality and service for three consecutive years is remarkable.”
Recognized for achieving an ‘A’ status in service were A.O. Smith and Lennox Industries.
“Lennox has enjoyed an over 10-year relationship with David Weekley Homes,” said John Webster, Lennox director, residential new construction (RNC). “Since the inception of the National Trading Partners Survey program, Lennox territory managers and our RNC dealers have worked extremely hard to provide exceptional customer service for our customers. Receipt of this prestigious award exemplifies and validates their efforts and is a result of the exceptional customer service provided by our Lennox RNC dealers.”
Publication date: 09/10/2007