The weather was getting to feel like fall and people were beginning to start their furnaces in the morning when Bob got a call from the dispatcher saying that a customer was smelling smoke and oil fumes from her oil furnace in the basement. Bob called the customer and told her to shut the furnace off until he could get there and check it out.
Bob arrived and talked to the customer who led him to the basement where the upflow oil furnace was located. He could still smell the oil fumes. He shut off the switch at the furnace and went to the room thermostat and set the thermostat to call for heat. Then he could operate the furnace from the basement switch when he wanted it to run.