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Welcome to Extra Edition

The Extra Edition page provides additional online-exclusive articles. This page features the latest Service & Maintenance, Technical, Business Management, and Web Exclusive articles. Click on each category head for archived articles under that heading.


Btu Buddy 79: Lunchtime Lesson on Dew Point
Their last service call is continued as Bob and Btu Buddy meet for lunch at the restaurant where the call occurred to discuss dew point. The duct through the dining room was dripping because the duct surface temperature was below the dew point temperature of the room and moisture formed on the duct surface.

by Bill Johnson

Coming Face-to-Face With Facebook and Tweeting
More and more companies are turning to social networking sites such as Facebook and Twitter as a new means of advertising their products and services, especially to those tough to reach young people. But if it’s showing up in this column, you can guess there must be risk involved.

by Richard D. Alaniz

Offering HVAC Sealant vs. Replacement Helps Recession-Squeezed Customers
While many contractors are still hesitant to try refrigerant sealants, Brothers Air, Heat & Plumbing trained its service techs not only in proper application, but also how to market sealants to customers with leaking equipment. When the recession hit hard, Brothers policy of using sealants positioned them to not only retain customers, but add to profitability.

Upgrade of District Heating and Cooling System to Increase Energy Efficiency
Veolia Energy North America awarded a design/build contract to Progressive AE to upgrade its Grand Rapids district heating and cooling system. The firm is designing and installing a cutting-edge condensing heat exchanger, a sophisticated heat recovery technology that will reduce the volume of fuel consumed by at least 5 percent.





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