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Housing Starts Rebound in February, but Permits Drop

Housing starts rebounded 9 percent in February following a 14.3 percent drop the month before. Permits were issued at a seasonally adjusted annual pace of 1.532 million units, down 2.5 percent for the month.


The Marriage of the Internet and Field Software

Finding the right field software solutions that are cost-effective and all-inclusive are two goals of many service providers — especially HVAC contractors. One California contractor recently tapped into a mobile field service solution hosted by myServiceForce.com and has been reaping the benefits.

by John R. Hall


Contractors: Pay Attention to Headlines When Creating Print Ads

Talk to any marketing/advertising consultant/guru and each, for the most part, will be on the same page when it comes to print advertising: The headline is key.

by Mark Skaer


Housing Starts Fall 14.6 Percent in October

Following a 4.9 percent gain in September, total housing starts fell 14.6 percent in October to a seasonally adjusted annual rate of 1.486 million units, according to figures released by the U.S. Department of Commerce. This was 27.4 percent below the pace from a year ago.


Home Performance With Energy Star Helps New Yorkers Save

New Yorkers who want to keep energy costs down without sacrificing comfort this winter can take advantage of Home Performance with Energy Star®. Sponsored by the New York State Energy Research and Development Authority (NYSERDA), the program can help households save up to 40 percent on energy bills.


September Housing Starts Rise, but Permits Continue to Slide

Nationwide housing starts in September regained the ground they lost in a steep decline the previous month, but issuance of building permits — a key indicator of future building activity — continued on a downward trend, according to statistics released by the U.S. Census Bureau.


Kronos Receives Two More Patents

Kronos Air Technologies has received two more United States patents for its air movement and purification technologies, bringing its total to 11 U.S. and two international patents.


The Solution to 'The Case of the Baby Boomer’s Heat Pump'

Rarely have we had so many responses to a single System Mystery as we did for “The Case of the Baby Boomers’ Heat Pump.” The answers that best explained the operating conditions presented in our mystery involved the TXV and the reversing valve.

by Barb Checket-Hanks


Developing, Downsizing Solar Heating/Cooling

Three years ago a team of researchers began developing an “intelligent” solar heating and cooling system. Today that team is exploring the likelihood of increasing the system’s efficiency and adaptability by reducing it to the micrometer scale.


Oil Heat Cares Convenes First Meeting

The first board meeting of “Oil Heat Cares” convened at the recent National Association of Oil Heating Service Managers (NAOHSM) meeting. The group's purpose is to raise money and provide assistance to individuals and groups who need service or replacement of oil heating equipment.

by John R. Hall


UA President Addresses MCAA Conference

The text here was excerpted from a speech given by Bill Hite, recently elected general president of the United Association (UA). The speech was delivered at the Mechanical Contractors Association of America (MCAA) national convention.


Nexstar Survey Finds Best In Customer Satisfaction

Nexstar, a training and development organization for contractors, feels so strongly about the importance of customer satisfaction, it conducts a survey of members’ customers each year and reports the findings to those who participate. Here are the top 10 contractors in its latest survey.


Hudson Technologies Becomes Energy Star Partner

Hudson Technologies announced that it has become an Energy Star® Service and Product Provider Partner. Hudson will now begin offering its Performance Optimization services, designed to improve the operating efficiency of refrigeration systems, under the Energy Star banner to industrial and commercial companies.


New Honeywell Thermostat Designed For Ease Of Use

Honeywell has introduced the FocusPRO™ 5000, a non-programmable, digital thermostat designed to provide maximum ease of use for contractors and homeowners, says the company.


Consumers Use Multiple Forms Of Media At Same Time

With most media users saying they often try to absorb two or more forms of media at once, a new study has implications for marketing and advertising as well as online content providers — Who is paying attention to what, and when?


Stick To Your Resolutions With An Action Plan

What is the best way to set goals and achieve them? Starting with a behavior-based plan is key. Here are some suggestions for goal setting and planning.




Vanity Phone Numbers Increase Recognition For Contractors

Vanity phone numbers allow a firm to create a unique image, which results in recognition, remembrance, and recall by the consumer to help bring in more profits, according to VantagePoint, a company that provides vanity phone numbers to HVAC businesses.


American Standard Announces Winning ‘Stars and Stripes’ Dealers, Distributors

American Standard Heating & Air Conditioning has announced the winners of its 2003 “Stars and Stripes” dealer and distributor sales incentive program. The five-month incentive program generated 60,000 program entries.


Software Helps Distributor Maintain Up-To-Date Pricing

Managing customer and vendor pricing can be a time-consuming, frustrating task. Just ask Roger Torri.


Dome-Tech Group Expands Commissioning Team

Dome-Tech Group, a provider of commissioning, field engineering, and energy consulting services in the New Jersey/New York/Pennsylvania area, has announced the addition of Ronald J. Wilkinson, P.E., as vice president of operations for Dome-Tech Commissioning Services.


To Make More Sales, Shop The Competition

If you're like most people, you've heard the age-old phrase "let me shop around" more than you care to remember. But there's no need to let that big objection stop your sale in its tracks.




Checking Out The Exhibits At Aire Serv Conference

Exhibitors at the recent Aire Serv Fall Conference in Ponte Vedra Beach, Fla., were available to answer questions for Aire Serv franchisees throughout the three-day event. This photo feature provides pictures of some of the exhibitors.


Wall-Hung Boiler Provides Efficient Heating, Hot Water

For years, Dana Morton says he put up with a "groaning" oil furnace in the cellar beneath his bedroom. Today, he says his wall-hung boiler is so quiet and small that he would have no objection to installing it in the master bedroom closet of his home.


ISH North America Lights Up Vegas

The ISH North America trade show was held at the Mandalay Bay Resort & Casino Convention Center in Las Vegas earlier this month. This photo feature shows some of the happenings at the event.


Energy Star Offers Tips For Keeping Warm, Saving Energy

With the chill of winter approaching, help your customers improve their homes' comfort, plus save energy and money, while also doing the right thing for the environment. Pass along these simple recommendations from the EPA's Energy Star program.


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