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Service and Maintenance

Troubleshooting With Jim Johnson: An Older Gas Furnace That’s Blowing Cool Air

With this article, The NEWS is introducing a new online column called “Troubleshooting With Jim Johnson.” In this column, Jim Johnson, director of training for Technical Training Associates, will present a specific HVACR equipment problem and invite readers to submit their diagnosis.


Btu Buddy 54: A Cooling Tower Starved for Water

Bob receives a call from the dispatcher to go to an office building that has a 100-ton system that is water-cooled. With the help of Btu Buddy, he finds that the water level in the cooling tower is low. They check the water fill circuit and discover a kink in the copper pipe.

by Bill Johnson


Beating the Heat

When you energize a motor, you get two outputs: a desirable one (work) and one that is not so desirable (heat). Equipped with this knowledge, you can understand why one of the criteria you must consider when selecting a motor for an application is the effect of operating temperatures on that motor.

by Neil Simon


Btu Buddy 53: Helping on a 100°F Day

The temperature is 102° outside. The complaint is from a car dealership. The showroom temperature is 85° and the dealer is having a big sale the next day. Bob finds the a/c unit is already doing all it can. Btu Buddy shows Bob some tricks to get more out of the system.

by Bill Johnson


Chiller Maintenance

The chiller maintenance tool that contributes most to a chiller’s overall efficiency is the daily log. An accurate daily log will provide a daily snapshot of the chiller’s operating characteristics and make abnormal conditions easy to spot.

by Mike Taitano


Btu Buddy 52: Topping Off the Charge for a TXV System

In this installment of the Btu Buddy series, Bob and Btu Buddy meet on another job that has a low charge. This unit has a thermostatic expansion valve (TXV). They determine the evaporator is starved for refrigerant and check to see why.

by Bill Johnson


Fixing a Noisy Indoor Unit

Noisy indoor unit complaints usually fall into one of six different categories. Problems include a loose, broken, or out of balance blower wheel. Here is a discussion of possible causes and items to check.


Btu Buddy 51: Topping Off the Charge for a Fixed Bore Metering Device System

In this edition of the Btu Buddy series, Bob works on a system that is not working up to capacity. He finds the suction service port is leaking, repairs it, and tops off the charge.

by Bill Johnson


Cooling Tower Safety and Maintenance

Aligning cooling tower debris management and water treatment procedures is key to a company’s worker health and safety, the company’s reputation, and operational efficiency.

by Randy Simmons


Btu Buddy 50: Reciprocating Chiller With Fouled Condenser Tubes

In this installment of the Btu Buddy series, Bob goes on a service call to a motel where the chiller has shut down. He finds that both the water tower and the chiller's condenser tubes are dirty and require cleaning.

by Bill Johnson


A Review of the Refrigeration Cycle

This article discusses the refrigeration cycle, highlighting the various components — compressor, condenser, metering device, and evaporator — and the flow of refrigerant through the system.

by Mike Taitano


Btu Buddy 49: Grounded Compressor Motor (Continued)

In this edition of the Btu Buddy series, Part 2 of last month’s article, Bob and Btu Buddy meet the next morning to change the compressor in the system.

by Bill Johnson


Air Conditioning Start-Up Checklist

This convenient a/c start-up checklist from the Hartford Steam Boiler Inspection and Insurance Co. has been designed to help maximize reliability, economy, and fuel conservation in the operation of air conditioning equipment.


Btu Buddy 48: Grounded Compressor Motor

In this installment of the Btu Buddy series, a customer calls and says his heat pump is not running. Bob finds that the compressor is shorted to ground.

by Bill Johnson


Things the Motor Nameplate Does Not Tell You

When choosing a replacement motor, you can often use the motor's nameplate to help you in making the selection, but a nameplate doesn't always provide you with everything you need to know.

by Neil Simon


Btu Buddy 47: How Air Gets Into a Hot Water Heating System

In this edition of the Btu Buddy series, Part 2 of the previous article, Bob returns to the motel that had a heating problem to determine how air got into the closed loop piping system.

by Bill Johnson


Is It the Drive, the Motor, or the Load?

In troubleshooting situations involving a motor, more than half the battle is simply isolating the problem. So when problems arise, how can you tell if it is the drive, the motor, or the load? Here are a few tips.


Btu Buddy 46: Air in a Hot Water Heating System

In this installment of the Btu Buddy series, the dispatcher sends Bob to a motel that is five stories high with the complaint that the top floor does not have any heat. Bob discovers air in the hot water heating system.

by Bill Johnson


Commercial Refrigerator Troubleshooting

Here are some tips for your next commercial refrigerator troubleshooting call. This article provides tips for various conditions, including handling a unit that’s dead, that’s freezing up, or that might have a compressor problem.

by Mike Taitano


Btu Buddy 45: Grounded Electric Heat Coil Causes Fan to Run

In this edition of the Btu Buddy series, Bob goes on a call where a heat pump indoor fan motor is coming on from time to time even when the thermostat is off. He finds that a grounded heat coil is causing the intermittent fan operation.

by Bill Johnson


A Guide to Understanding HVAC Filter Maintenance

Proper HVAC filtration is at the heart of indoor air quality. Filters will only do their job and perform as specified, however, when they are maintained correctly.


Btu Buddy 44: Stolen Outdoor Unit for a Heat Pump

In this installment of the Btu Buddy series, Bob finds that a small retail store using a heat pump has had the outside unit stolen, most likely for the copper. He then moves on replacing the unit and preventing this from happening again.

by Bill Johnson


HVAC Service Tips for New Technicians

This article, written by an industry veteran, provides some general HVAC service techniques picked up over the years. It’s designed to help technicians who are just starting out in the trade.

by Mike Taitano


Btu Buddy 43: A Smoking Oil Furnace

In this edition of the Btu Buddy series, a customer smells smoke coming from her oil furnace. Bob checks it out and finds that the furnace is not drafting. He inspects the chimney and discovers an obstruction.

by Bill Johnson


Fan and System Troubleshooting

This article is a guide for identifying the most common problems encountered in fans and air-handling systems. This is often an “art” and not a “science” because many problems are subtle and hard to diagnose.


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